What if some of my items are missing in my shipment?Updated a month ago

First you will need to check the tracking information to ensure that there isn't an additional package that simply has not arrived. Some orders may be shipping from multiple locations.

Some of our locations may take additional time to fulfill order items. Please allow the full delivery timeframe to be completed. If you would like to check on an item, please open a ticket with our service department. Please include your order number, name, email and best phone number for you to be reached. Create a ticket by sending an email to [email protected]